Frequently Asked Questions

We specialize in a range of high-quality aesthetic machines, including CO2 lasers, HIFU machines, and IPL Machines, designed by medical professionals for medical professionals. 

Our process is streamlined for your convenience. Simply select your desired equipment on our website, add it to your cart, and follow the checkout steps. Our team will assist you with any queries. 

Yes, we offer flexible finance options to make purchasing easier for our clients. Contact us for more details on financing plans. 

Our machines are crafted with superior internal components, ensuring higher safety, better testing, and longevity compared to cheaper alternatives. This reduces the risk of potential complications, which are unfortunately quite common in the aesthetics industry now due to the influx of cheap, poorly made equipment. 

Absolutely, our machines are designed for experienced medical professionals at all levels, from beginners to experienced practitioners. Appropriate training can be provided free of charge if requested.

Yes, we offer both digital and in-person training for all our equipment, ensuring you can use them effectively and safely. 

 Our machines are developed and assembled with the highest standards of quality and safety, adhering to rigorous industry regulations. Our internal components are usually purchased from the market leading factories based in the USA, Germany and South Korea.

Yes, we offer demonstrations upon request. Contact us to schedule a session either in-person or digitally. 

We provide comprehensive after-sales support, including technical assistance, maintenance advice, and any further training if required. 

 We are committed to excellence, with a long-standing reputation on Harley Street. Our equipment undergoes extensive testing and quality checks. Our reputation is easily checked online, and we have been trusted by hundreds of Doctors and Medical Professionals over the years,

Our machines come with a robust warranty period. Specific details can be found on each product's page.

Delivery times vary depending on the product and your location. We strive to ensure prompt and secure delivery of all orders. 

Yes, we offer international shipping. Please contact us for more information about international orders. 

 Customer satisfaction is our priority. Please refer to our return and exchange policy for detailed information. 

Our machines are designed with patient safety and satisfaction in mind, featuring the latest technology to ensure effective and safe treatments. 

 Yes, we offer updates and upgrades to keep your equipment at the forefront of aesthetic technology. 

 Absolutely. We can tailor equipment packages to suit your specific clinic requirements.

Regular maintenance is recommended for optimal performance. We provide guidance on maintaining your equipment. 

 For orders of 3 or more machines, please contact us directly to discuss potential discounts and special offers. 

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